A SUVERY OF STUDENTS INFORMATION NEEDS AND LIBRARY SERVICES IN HEALTH INFORMATION MANAGEMENT SYSTEM (HMS) JUNIOR SECONDARY SCHOOL LIBRARY, KADUNA STATE
The study on A survey of Users Information Needs and Library services at Health Information Management System (HMS) Junior Secondary School, Kaduna. The objectives of the study were to identify the user information needs in use of resources in Health Information Management System (HMS) Junior Secondary School Kaduna, to determine the library services in Health Information Management System (HMS) Junior Secondary school Kaduna, to identify challenges of users in meeting their information, needs and library services of Health Information Management System (HMS) Junior secondary School. Lastly to provide solution of solving the problems of user information, needs and Library services of Health Information Management System (HMS) Junior Secondary School. The questionnaire in form of checklist was used as the instrument for gathering information. The sample size is 70 population. For this study, the subject random sampling techniques was used. The sample in random sampling technique is subject is the population. The data gathered were analysed in frequencies, percentage tables and charts. However, is more in Health Information Management System (HMS) Junior Secondary School Library, and others are less, the Library must as a matter of Policy periodically re-assess the information needs of their community. This is even more imperative now that the users have developed sophisticated needs which are constantly. Libraries should give proper orientation to library users. In order to ensure adequate use of library information, authorities should budget enough funds for the acquisition of adequate library and information resources, it is also recommended that current and adequate information resources should be acquired to increase the level of user satisfaction.
1.0 Background of the study
A survey of Student information needs and library service at the Health Information Management System (HMS) School, Kaduna is a general phenomenon. Library has been described as the “heart” of the learning community, providing a place for students and faculty to conduct their research and advance their knowledge. In the education system, library is the centre of academic life. A library attached to a secondary education exists to support the goals of its parent organization. Since library are an integral part of the education system, they should provide support services for the formal educational programs as well as for facilities for research and for generation of new knowledge. It is important for any information or any other library to know the real needs of the user in the school.
The library users need to improve on the quality services to survive in this volatile competitive environment. Wittaker (2011) noted that Provision of easy to use library catalogues; adequate guides to library collections and keenly shelved books enhance and facilitate library use. Hence, in order to serve all parties and support research and development, the library has to embrace such valuable tools as a catalogue, proper shelving, adoption of library automation and well trained staff. The library also serves as a place where the student can learn to keep himself up to date with the development in the social, political and economic situation in his society and the world generally. An ideal academic institution library is also expected to provide light reading materials that can help to broaden the student’s mind, to aspect and appreciate his culture and to develop his moral and intellectual horizon. It is also an institution for training of the student to understand his surroundings and well groomed individual who has been prepared to give his quota to the development of his society.
Alokun (2010) noted that every academic staff is particularly keen in keeping himself current in his subject field. Therefore, academic staffs are one of the many users of the library who expect the library to provide them with materials to enhance their teaching and research findings. The survey provided valuable data on the nature of students’ use of the library and its collections. According to literature the secondary library users are generally satisfied with the collection both in print and electronic format but there are a number of shortfalls that cause dissatisfaction. They include insufficient electronic databases, inadequate outdated books, difficult information retrieval tools, insufficient computer terminal, slow connectivity etc. The study recommended various practical steps to satisfy their clients’ needs. These were arms of stock and services. The librarians must above all establish very good relationship with the students so that they should encourage them to express their true satisfaction (Alokun 2010).
Since the library service is committed to provide information resources, it has to develop an on-going dialog with its user in the school. Therefore it is crucial to evaluate the library services- from customer’s point of view. At the same time in order to set up user –centered service the library needs to know the users and user needs. It is impossible to assess the changing needs of the clientele unless user surveys are conducted to determine user needs and their reading interests. The school is not a static environment but, rather, one charge with change and adjustment to change.
1.2 Historical Background of Health Information Management System (HMS) Junior Secondary School Library
Health Information Management System (HMS) Junior Secondary School library is the product of the successful culmination of 15 years struggle by the Kaduna polytechnic community. The need for a secondary school library filled in the gap in the educational cycle, which has been existing since. In fact, the PTA of the staff school spear-headed the struggle for the establishment of the secondary school.
The secondary school dream was actualized during the leadership of DR. Nuru Yakubu who was then the rector of the Polytechnic, on Monday 17th November, 1997. It was handed to Mrs. M.A. Mahmoud as the first acting principal of the school supported by a team of (9) teaching staffs. The school took off at it temporary site, comprising of 3 block of classes the principal office and a staff room all located at the staff premises, with the population of 112 students.
School administration took over all responsibility for coordinating resources
(human and materials from within and outside the school) for the achievement of optimum result. Administrators were therefore given mandate to approved educational policies by adhering to educational curriculums. The head of the Health Information Management System (HMS) Junior Secondary School was the principal, the appointments of the school’s principal was expected to be a planner, organizer, manager of resources director and coordinator of all the activities in the school.
Health Information Management System (HMS) Junior Secondary School had experienced the service of three principals from 1997 – 2007.
The first was Mrs. Maimunatu A. Mahmood, she acted as the first school principal from 1997 -2001, while the second was Malam Musa Bado Gumel, from 2002-2004, and the third in leadership series was Mrs. Asmau’u Abdulkadir from 2004 -2007. It is on thus premise that the study will investigate the user needs and effectiveness of library services in the Health Information Management System (HMS) Junior Secondary School, Kaduna
1.3 Statement of the Problem
In order to determine the information needs of the user of services library, as of any other kind of library, it is necessary to establish goals involved in the education process and thus achieve satisfactory interaction with supporting units in the polytechnic. This collaboration should not be disregarded, since the library user is an active participant in the information system and it must be borne in mind that his/her needs should determine the shape of the education system.
In some instances users of library services may be unaware of many of the information sources and services available or potentially available, given that their information needs may be directed towards solving a limited number of problems whereas the system is geared to very broad disciplines.
The staff of the library is responsible for the efficiency of the system and should direct users to the relevant sources and services, adapting their services to user demands. In addition, an information source should anticipate the requirements of users and gear itself to them. This can only be done through continuous cooperation between library and schools goals, making it possible not only to establish current needs but also to discern trends which will lead to the system being faced with new information demands.
Library Administration solicit funds and assistant from foreign agencies and foundations who are interested for the cause. Most student fail in achieving academic work because they do not have enough facilities in the library that will encourage them to read. Library is equipped to enable the student achieve his or her personal academic goals. Therefore, the uncertainty has motivated a survey of user needs and effectiveness of library service at the Health Information Management System (HMS) Junior Secondary School, Kaduna.
1.4 Research Questions
- What are the information needs of Students in Health Information Management System (HMS) School Library Kaduna ?
- What are the available Library services in Health Information Management System (HMS) School Library Kaduna?
- What are the challenges of users information needs in Health Information Management System (HMS) School Library Kaduna?
- What are the solutions to challenges of users information, needs in Health Information Management System (HMS) School Library, Kaduna?
1.5 Objectives of the Study
The main objectives of the user survey were:
- To identify the information needs of Students in Health Information Management System (HMS) School Library Kaduna
- To determine the Library services in Health Information Management System (HMS) School Kaduna?
- To identify challenges of users in meeting their information, needs and Library services of Health Information Management System (HMS) School?
- To provide solution of solving the problems of user information, needs and Library services of Health Information Management System (HMS) School?
1.6 Significance of the Study
The finding of the study will be significant to user of library, teachers, Ministry of Education, students in secondary school and management.
The findings of the study will help users of library to identify information needed in achieving their goal in Health Information Management System (HMS) School, Kaduna.
The finding of the study will help in defeating the effectiveness of library same to the (teachers, Students).
The Findings of the study will benefit management, ministry of Education and Policy makes in taking decisions through identifying services.
1.7 Scope and Delimitation of the Study
This research was done in Kaduna State and it covered the following: Users’ needs in achieving library services Effectiveness of library services to users of Health Information Management System (HMS) School.
Identify the problems and solutions of library services in Health Information Management System (HMS) School.
1.8 Operational Definition of Terms
Information: This can be thought of as the resolution of uncertainty; it is that which answers the question of “what an entity is” and thus defines both its essence and nature of its characteristics.
Library: It is an institution that acquires, organizes, preserves and make available recorded knowledge for reading, studying and consultation.
Library Service: These are Services provided by the library to the users. This can include instruction on how to access and use library materials. The Library services / facilities include Circulation Service, Reference Service, Online reservation of books, Recommendation of library material, Current Awareness Service etc.
Needs: This is something that is necessary for an organism to live a healthy life.
School: A school is an educational institution designed to provide learning spaces and learning environments for the teaching of students (or “pupils”) under the direction of teachers.
School Library: A school library (or a school library media center) is a library within a school where students, staff, and often, parents of a public or private school have access to a variety of resources.
Users: Somebody who exploits or manipulate as a means to an end.
Library user needs: It integrates students’ class educational experience and library as gateway of information resources.
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