ABSTRACT
This study surveyed use of ICTs in Technical Services Division of selected university libraries in Edo State. The population of the study was all the 108 professional and para-professional librarians of John Harris Library, University of Benin, Benin City and Ambrose Alli University Library, Ekpoma. The research adopted the descriptive survey design and questionnaire was used for data collection. Total enumeration sampling techniques was adopted due to the manageable size of the population. Out of the 108 copies of the questionnaire administered, 106 were retrieved and analysed using simple percentage, mean and standard deviation. Findings revealed that majority of the respondents indicated computers, scanners, networking equipment, printers, internet facilities, photocopiers, multi-media equipment and barcode reader are the available ICTs for carrying out routines in technical services division in university libraries. Findings also showed that the ICTs used to a high extent are computers, scanners, internet facilities, photocopier and barcode reader. It was discovered that the factors behind the use of ICTs include ease and increased accessibility to library materials, reduction of duplication of effort, accuracy and the promotion of high quality service delivery. Also, the present study found that the effects of using ICTs include speedy processing of library materials and ease in sorting and determining already processed library materials. Finally, findings showed that the challenges and constraints facing the use of ICTs in technical services division of university libraries include lack of technical know-how and incessant electric power outage. Recommendations based on the findings include that the parent institutions of university libraries should provide supporting infrastructure for the use of ICT such as stand-by power generators and power inverters to check incessant power outages and that librarians should be given proper training in the use of ICT in carrying out library routines.
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Tagged with: Abstract, ICTs, Technical Services Division, University Libraries, Use
