USE OF INFORMATION AND COMMUNICATION TECHNOLOGY (ICT) AS A TOOL FOR INFORMATION SERVICE DELIVERY IN SELECTED UNIVERSITY LIBRARIANS IN EDO STATE, NIGERIA

ABSTRACT

Information and Communication Technology has become the rave of the moment in global socio-economic affairs. It has become so important that every country, organization or institution no matter how highly or lowly placed want to identify and embrace it. This research work was on the use of Information and Communication Technology (ICT) as a tool for information service delivery in University libraries. The population of the study were all the university library in Edo State which included University of Benin Library, Ambrose AlIi University Library and Samuel Adegboyega University library, and the professional librarians i.e. those with BLS above in library and information science. The research instrument used was the Questionnaire. The data collected data analyzed using simple descriptive statistics. The analysis showed the majority of the respondents have working experience between 1-10 years. The study revealed that ICTs are used in Catalogue and classification, Interlibrary information sharing, Registration of library users, Reference services e.t.c. thus so, as majority of the respondents (see table 6) agreed. It also revealed that these facilities are in good working condition. In view of these, the following were recommended as a means to check challenges that were found during the study. The body responsible for funding academic libraries should ensure that the amount budgeted for the library is completely utilized in developing the library, and not diverted. The library should also develop some fee-based service such as, selective dissemination of information, abstracting and indexing services to individuals etc. this will help them generate funds internally to augment what is being allocated to them for the acquisition of additional ICT facilities to enable larger number of users to access them.

Tagged with: Abstract, Communication, Information, Information and Communication Technology, Information Service Delivery, Technology, University Libraries, Use